A little help,
when you need it.
Contact Harbor Church Hub at gabe@harborchurchhub.com. Support is handled by Harbor’s founder; response times are not guaranteed during the pilot.
Contact support
Tell us your church name, what you were trying to do and when the issue happened. Email opens in your own mail app; you review and send it.
Please do not email passwords, card numbers, donor lists, payroll files or confidential pastoral notes. For an account request, we will verify your identity and church authority before making changes.
Common questions
I can’t open my church
Sign in with the Google account that received the invitation. Ask your church owner to check your invitation and permissions.
Can I recover deleted records?
Church owners can check Settings → Automatic backups & recovery. Email support with the church name and approximate time of deletion. Recovery is operator-assisted and depends on a completed snapshot; changes after that snapshot are not included.
Am I being charged?
Current pilot churches are free. Any subscription checkout available during this release is explicitly marked test mode. Church donations and Harbor subscriptions are separate.
How do I leave or export our records?
Ask your church owner for a records export. Owners can export workspace JSON in Settings; it excludes chat and uploaded files. Contact support for a broader export or account deletion request.